Logging a defect that actually gets closed

Practical steps

1. 1

   Open snagging. Tap plus to create a new defect.

2. 2

   Title: 7 words or fewer. Describe the problem, not the location. Location goes in the plot field.

3. 3

   Plot, room, element. These three fields together let any tradesperson find the defect in 30 seconds.

4. 4

   Photo set: one wide shot showing the defective area, one tight shot showing the actual defect, one of any measurement.

5. 5

   Trade: pick the responsible trade. This drives auto-routing to the right sub-contractor.

6. 6

   Priority: critical, major, minor. Default to minor; only escalate if the defect blocks completion.

Key takeaways

• Title describes the problem, not the location. Location lives in the structured plot/room/element fields.
• Wide-then-tight photos: one to find the area, one to see the defect.
• Defaulting to minor priority keeps the urgent list actually urgent.